Manager, Client Experience

Upfront is a mission-driven healthcare company delivering tangible outcomes to leading healthcare systems and provider groups. Its patient engagement platform makes each patient feel seen, guiding their care experience through personalized outreach. The backbone of the Upfront experience is its data engine, which analyzes clinical, sociodemographic, and patient-reported data. These insights, along with its advanced psychographic segmentation model, allow Upfront to individually activate patients to get the care they need while building a meaningful relationship between the patient and their health system. Upfront is rooted in partnership, leveraging best-in-class healthcare expertise to maximize the impact of technology and deliver a next-generation patient experience.  

 

We are a recognized player in the industry, partnering with preeminent healthcare enterprises, including health systems, payers, medical groups, and life sciences companies.

Upfront Healthcare Services, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Upfront is committed to welcoming talent from diverse backgrounds and strives to promote a culture of thoughtfulness and inclusion. 

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What our Clients Say: 

“Upfront’s platform guides our patients to necessary care, consistently delivers personalized information designed to encourage action, and drives efficiency for our care teams,” - Senior Vice President of Clinical Innovation and Patient Experience