Business Analyst

Department: Services

Employment Type: Full Time

Location: Chicago, Illinois

Description

Please note this role is based in Chicago, IL, and will work in-office Tues/Thurs weekly.

Who Are You?
You love data, details, and delivering value. You are excited to learn and inherently curious about how to deliver a better patient experience and create a more valuable healthcare system.

You are committed to continuous improvement in executing your own work and take a data driven approach to support clients, always with an eye on time and impact. You are exhilarated in helping people to leverage our platform to help patients get the care they need. With an acute attention for detail, you have an uncanny ability to identify the root cause of an issue and take great joy in the process of finding a solution.

You are flexible enough to respond to changing priorities but have the confidence to directly detail the related impact and advocate for priorities and impact to support multiple clients on time. You know the devil is in the details and plan your time accordingly to ensure quality. Last, you aren’t afraid to ask for help or a second set of eyes because the premium is on successfully delivering value to our clients and helping them be successful partners.

Role Responsibilities

Design and configure technical solutions for client implementation ensuring alignment with business objectives.
Develop data mapping guides, process, best practices and document new integrations for client implementation
Collaborate with project lead to analyze and refine requirements for successful client implementations
Identify and proactively communicate when business requirements and requests fall out of project scope
Consistently meet project milestones by delivering high-quality work on time, maintaining a standard of excellence
Provide high levels of communication to our team, provide visibility, and escalate as needed
Execute data analysis to gather insights for designing solution, identify and establish data standards
Perform data quality control for accuracy, anomaly, and conformance with intake specifications
Lead configuration testing and client user acceptance test
Support client production operations, issue research and resolution
Champion the success of our clients and our teammates
Care about consumer privacy, help ensure compliance with HIPAA policies and procedures

Role Related PHI Access:

This role requires PHI access

Qualifications

Preferred experience in healthcare technology implementation, integration, quality assurance, or data analysis
1+ years of proven experience using SQL
Passionate about client success and data quality
Detail-oriented problem-solver with superior analytical and evaluative skills, and strong deductive reasoning ability
Strong initiative and personal accountability
Excellent verbal and written communication skills

Benefits

Competitive salary
Medical, Vision, and Dental
401k
FSA and HSA
Employer paid short-term and long-term disability
Life insurance
Education reimbursement, adoption assistance, health & wellness perks, and training & development courses
Commuter benefits
Flexible PTO policy
14 paid company holidays
Paid personal quarterly community service day

Application Submittal

Introductory Interview

Technical Interview

Offer